Privacy Policy

Privacy Policy

Last Updated: October 5, 2026

The Good Root Grove Co. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, sign up for communications, or otherwise interact with our business.


Information We Collect

We may collect personal information that you voluntarily provide to us, including your:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Marketing and communication preferences
  • Information submitted through forms, surveys, or customer service inquiries

When you make a purchase, payment information may be collected and processed by our third-party payment providers. We do not directly store complete credit or debit card information.

We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages viewed, referring website, and general website activity.


How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Provide customer service
  • Communicate with you about your purchases
  • Send newsletters, promotions, product updates, and other marketing communications when permitted
  • Personalize your website and shopping experience
  • Improve our products, services, and website
  • Understand how visitors use our website
  • Prevent fraudulent or unauthorized activity
  • Comply with applicable legal and regulatory requirements

Email Marketing

If you subscribe to The Sunday Sip or another Good Root Grove Co. mailing list, we may use your email address and other information you voluntarily provide to send newsletters, product updates, recipes, special offers, event information, and other brand communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. You may still receive transactional communications related to orders or customer service requests.


Cookies and Analytics

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website traffic, improve performance, and support marketing efforts.

Some cookies may be provided by third-party services we use, such as website hosting, analytics, payment, advertising, or ecommerce providers.

You may be able to manage cookies through your browser settings or through cookie preference tools made available on our website.


How We Share Information

We do not sell your personal information for money.


We may share information with trusted service providers when necessary to operate our business. These providers may include companies that assist with:

  • Website hosting and ecommerce services
  • Payment processing
  • Shipping and order fulfillment
  • Email and SMS marketing
  • Website analytics
  • Advertising and marketing
  • Fraud prevention
  • Customer support

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or others.


Third-Party Services

Our website may contain links to third-party websites or use services operated by third parties. Their privacy practices are governed by their own privacy policies, and The Good Root Grove Co. is not responsible for the privacy practices of third-party websites or services.


Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.


Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.


Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.


You may also opt out of marketing communications at any time.


To submit a privacy-related request, please contact us using the information provided below.


Children's Privacy

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, or applicable laws. When changes are made, we will update the “Last Updated” date at the top of this policy.


Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:


The Good Root Grove Co.
Chicago, Illinois
Email: michelle@thegoodrootgroveco.com